international shipping!

if you are outside the u.s., here is a simple guide to help you through the checkout process. please check the restrictions section to make sure your country accepts cosmetic product shipments.

Exclusive Discount for emcosmetics customers: Join MyUS today to receive free sign-up ($10 value) and 10% off on your first MyUS shipment on MyUs.com

1. Step 1

   make sure you have a payment method we accept

   • Paypal
   • we accept the following credit cards from brazil, canada, china, germany, and the united kingdom mastercard, visa, amex, discover

2. Step 2

   make sure you have a u.s. shipping address

   if you do not, you can get yours from myus.com: see how

3. Step 3

   shop and check out

   when you check out, please note the following billing and shipping information requirements

   • if you use paypal
     • for billing address: enter your myus.com address
     • for shipping address: enter your myus.com address
   • if you use mastercard, visa, american express, discovery
     • for billing address: enter your credit card billing address
     • for shipping address: enter your myus.com address

need a myus shipping address? see how myus.com works!

1. 1. go to myus.com and choose your membership
   
2. 2. create an account and get your myus shipping address
3. 3. shop on em michelle phan and enter your new address provided by myus.com

   click here to learn more at myus.com

about myus.com

• 5 Time Winner, Inc. 500, 2009, 2010, 2011, 2012, 2013
• Faces of Trade Award, Awarded by U.S. Chamber of Commerce
• Biz 941, Number 58, Top Companies, 2010, 2011
• Exporter of the Year, Awarded by Think Global, Commercial News

product restrictions

please note that some items cannot be shipped to international addresses and are not eligible for myus.com's services. these restrictions include such items that contain spf and materials not allowed to be shipped by air: makeup mood enhancer and lash gallery dramatic volume mascara- waterproof.

the “details” section on our product pages will explain any shipping any restrictions. additional restrictions may apply to your destination; the myus.com website has a complete list of prohibited items for different countries.

please note that if you are located in china, the following products will not be shipped to your destination because they contain ingredient(s) that are not approved for use in china:

• face primer
• cc cream
• lash gallery lengthening mascara
• love me for me flawless finish powder compact
• waterliner intense color eyeliner
• scribble liquid eyeliner

please note that if you are located in japan, the following products will not be shipped to your destination because they contain ingredient(s) that are not approved for use in japan:

• pillow plush cushiony lip balm
• love me for me flawless finish foundation

please note that if you are located in taiwan or korea, the following product will not be shipped to your destination because it contains an ingredient that requires special labelling and testing that is not available at this time:

• shade play concealer color mixing palette in fair.

also, please note that if you are located in spain, norway, or italy, there may be additional restrictions on cosmetic product shipments. please see the below resources for additional information before proceeding with purchase:

spain: learn more

norway: learn more

italy: learn more

the unauthorized reselling or distribution of em michelle phan products is prohibited. orders placed with the intention of exchanging money for product, are against em michelle phan company policy. we have alerts in our system setup to identify such orders. em michelle phan reserves the right to cancel any order, without prior notification to the customer. obtaining a myus membership does not bypass this company policy. if you would like clarification on whether your order is considered “reselling”, please feel free to contact customer service (see contact information below).

if you choose to use myus to export your order outside of the continental united states, alaska, or hawaii, then we consider their u.s. address to be the destination for your order. our responsibility for loss or damage to your order ends once it reaches the myus warehouse safely in florida. we recommend reviewing insurance options for international shipments before you place your order.